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Do you offer a multiple-user license?We offer multiple-user licenses on a case-by-case basis. For a price quote, please contact quote@mypurpledress.com.
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How will I receive my digital purchase?The download link will appear on the “Thank You” page of your order. You will receive a confirmation e-mail containing a download link, as well. (Please note that no physical item will ship for a digital product.)
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What is the e-mail address for Customer Care?Please write to care@mypurpledress.com for support.
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Where do I submit a correction (e.g., broken/incorrect link, typographical error)?If you should find a mistake on our Web site or in one of our products, kindly report it to corrections@mypurpledress.com. We thank you for sharing.
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How much is shipping?A standard rate of $9.99 applies to each order of physical items.
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What is your return policy for physical products?In the case of a damaged product or a manufacturing error, please submit a claim e-mail to claim@mypurpledress.com within 7 days of the delivery date. Arrangements will be made to provide a replacement or refund. You must attach a clear photo showing the issue.
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Why was my order only partially filled?If you received only part of your order, your items are likely shipping separately. Please e-mail care@mypurpledress.com if you are concerned about your delivery.
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What is a single-user license?The Customer (the purchaser or person for whom the product is purchased) is granted a single-user license for noncommercial, personal use. This means that the purchased material may be transmitted or accessed via digital device for ONE individual user only. Sharing the digital file or distribution of any part of the publication in any way or by any means for additional users or commercial sale is strictly prohibited. Licensing details for merchandise are provided in product descriptions.
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How long is the download link for my purchase active?The download link for your purchase is active for 30 days from your order date.
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What is your return policy for digital products?Digital items are instant download products, available once your payment is confirmed. These items are ineligible for returns, exchanges, or cancellations. All sales are final. We want you to have a good experience with our products. Please contact us if you need assistance with your digital item.
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How do I become a member?Becoming a member is simple. Just click on the “Subscribe Now” button on our Welcome page, and complete a short form.
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How do I log into my membership account?To log in, click on the silhouette in the top righthand corner of the screen. You will be prompted whenever you access a Member page and have yet to log in.
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Why does curio writing matter?Over time, you encapsulate your own voice, reduce your anxiety around producing, and draw out more unified ideas. Curio writing is helpful for people who prefer a less linear or structured form of planning and personal writing.
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What is curio writing?Curio writing is a personal discovery focus here at My Purple Dress. This regular practice helps you generate more distinct writing, with your ongoing reflections blooming into original creative works. Use this technique to mediate the many transactions between your world and your writing. The process involves reflective thinking, meaning thinking about one’s own thoughts, feelings, actions, and experiences.
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Where can I get more information about curio writing products?We appreciate your interest in curio writing. Information about this writing program is available in the— º Curio Writing section º Member’s Handbook º product descriptions in the Emporium
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Who is Clementine?
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How do I become a freelance writer for My Purple Dress?For information about current opportunities, submit your resume or CV (PDF file) to director@mypurpledress.com. Samples of work or highlights of applicable work experience are encouraged. Please include the following contact information: º full name º e-mail address º mailing address º phone number
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How can I request access to data that personally identifies me?We understand that your privacy is important to you. A User’s data file may include contact details and information related to activities, such as purchase history. You may request a copy of the data collected about you by My Purple Dress. To obtain a copy or request the permanent deletion of your data, please submit your specific request to policy@mypurpledress.com. If you would like to restrict the sale of your personal information, please click the link found in the footer of the Site (Desktop Version Only).
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Where can I find your Terms of Use?Our Terms of Use is linked in the footer of the Site. You can also go directly to https://www.mypurpledress.com/terms-of-use.
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Where can I find your Privacy Policy?Our Privacy Policy is linked in the footer of the Site. You can also go directly to https://www.mypurpledress.com/privacy-policy.
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